The Complete Guide to Integrating Datadog and Smartsheet for DevOps + Project Management workflows.
Stop manually shuttling data. Connect your system of record directly to your workflow to automate issue sync in real-time. This guide details the architecture of passing payloads natively between Datadog and Smartsheet.
Integration Architecture
Datadog
Trigger AppFunctions as the primary system of record. The DevOps automation begins when an event initially takes place here.
Smartsheet
Action AppThe destination workflow. Automatically funneling data into Smartsheet rapidly accelerates your project management processes without needing manual CSV exports.
Why Integrate Datadog and Smartsheet?
Connecting your devops layer with your project management layer is not purely a technical exercise—it is a revenue efficiency lever. When Datadog communicates seamlessly with Smartsheet, operators reclaim hours previously lost to context switching and manual translation.
The issue sync automation between these two platforms guarantees that data remains strictly consistent across your technical stack without the need for bespoke middleware or engineering overhead. For a complete DevOps + Project Management workflow, data flowing natively from your DevOps hub straight into your Project Management execution suite is a mandatory requirement. By linking the environments, you remove the human error component from data orchestration.
Connection Capabilities
| Integration Route | Primary Capability | System Status |
|---|---|---|
| Native API (Datadog) | Issue Sync | Supported |
| Webhooks | Real-time Payload Push | Configurable |
| Zapier / Make | Custom Logic Workflows | Supported |
Step-by-Step Implementation Guide
Locate your Datadog API credentials
Navigate to the developer console or administrative settings panel inside your Datadog account. Generate a secure API Key with strict read and write privileges scoped exclusively to your devops data.
Configure webhook endpoints in Smartsheet
Inside Smartsheet, locate the respective Project Management integration or developer menu. Define the endpoint URL where your incoming payload will be received from Datadog to fire the issue sync.
Map your custom data fields
Ensure that the JSON data schema moving from Datadog perfectly matches the expected REST or GraphQL inputs in Smartsheet. Map critical strings, booleans, and localized datetime fields carefully to prevent type errors on execution.
Fire a test payload
Execute a manual trigger within Datadog to send a standard simulated transaction. Check the access logs in Smartsheet to confirm a 200 OK response code and successful data parsing.
Deploy to production
Turn on the active sync. Monitor the event loop for the first 24 hours to ensure the API rate limits between Datadog and Smartsheet are behaving correctly and not queuing background tasks.
Ready to implement?
Begin by authenticating your instances. If a native integration is unavailable, utilize a webhook relay with the API credentials from both platforms.
Get Datadog API Keys →